Benefits of Online Portals for Owners and Tenants in Raleigh, NC

Benefits of Online Portals for Owners and Tenants in Raleigh, NC

Tenant communication can add tons of overhead to property management. You must communicate with tenants, collect rent payments, take calls during off-hours, and much more.

Luckily, technology offers a solution that landlords need. A tenant portal allows landlords to give tenants a single source of truth.

So, how can online rental platforms help landlords? Let's look at the benefits below.

Easy Communication

It's not easy to manage communication manually with a phone. You must keep track of call details, text, and other relevant information. But with the importance of tenant communication, it's something you must figure out.

When you use management software for your tenants, you can store all your data in one place. Handle most of your tenant communication there to reduce your time on calls and text messages.

Simple Rent Collection

Going around to collect rent checks is an old, inefficient way of doing things. It takes too much time and requires tenants to remember to get their checks ready. The good news is that there are easier ways to collect rent.

Online rent collection is much simpler. All a tenant must do is log into their online portal and put their payment information into the portal. Doing this leads to simpler rent collection for you and your tenants.

Easy Maintenance Tracking

Most tenant portals offer much more than capabilities for the tenants. They may also include features that help the landlord handle other common tasks.

For example, take maintenance tracking. In most cases, you'll need to keep track of property maintenance by hand in a spreadsheet. With software, you can manage everything in an online portal, allowing tenants to request maintenance online.

Handle Document Management

Managing documents is a must for property owners. You need to store lease documents, tenant information, PNL statements, and much more.

A tenant portal allows you to share relevant documents with tenants easily. Instead of asking you for a copy of documents because a tenant lost them, tenants can log into their online portal to access everything they need.

Get Constant Availability

One problem many landlords face is being available at all times. Tenants may try to reach out during any hour. If you're trying to relax and enjoy yourself, this is a problem.

Tenants can find most of the things they need in an online portal. As a result, they won't bother you if they can quickly find information online. This leads to better tenant relations on both sides.

Invest in a Tenant Portal

You need to automate as much as you can if you want to avoid spending too much time managing your rentals. The issue is that communicating with tenants and collecting payments can take up much of your time without a good way to streamline the process. That's where a tenant portal helps.

An online portal for tenants can help you streamline much of your property management. Look at your options today to find a solution that works for you.

Are you looking for a property management partner that offers an online portal and other property maintenance services? Contact us at PMI Triangle to learn more about our services!